Asia Technology Partners

GK3800 CrossX PBX

The CrossX is a PBX based on modern networking technologies. It supports the full range of traditional PBX services in a cost-effective, open-standards package, while taking advantage of unified messaging technologies to improve collaboration.

The GK3800 offers classical PBX functionality and advanced features normally found only in large proprietary PBX systems, including voicemail, conference calling, call queuing, and call and cost accounting.

It provides everything necessary for small or medium-sized offices, including auto-attendant/switchboard operator, custom call routing, voicemail, and interactive voice response. It can also be expanded to handle multiple remote offices in a global environment. The product family scales to handle high-volume call center requirements and thousands of seats.

The GK3800 provides seamless integration of traditional telephony systems and voice-over-IP systems, offering a common set of services to users regardless of connection type.

Calls can be routed between sites over the Internet, saving telephone charges -- a perfect solution for inter-branch calling. Multiple sites can share a single large connection to the telephone network, instead of each site managing its own lines.

Multiple offices can share a single voice mail system, saving administrative and hardware costs.

It integrates with enterprise systems for accounting, systems management, security management and network quality of service.

An intuitive web-based management interface lets you easily administer accounts and custom call routing plans. Unified messaging links voice, fax and email systems into a single "in-box."

---

GK3800 CrossX PBX Features

Base System Features

The Base System supports a wide range of services for VoIP users. It supports H.323 systems, as well as draft support for Session Initiation Protocol (SIP) and Media Gateway Control Protocol (MGCP).

Advanced Call Handling

• Voice menus, interactive voice response
• Call waiting
• Music on hold/Music on transfer
• Caller ID/Caller ID on call waiting
• Caller ID blocking
• Call forward on busy/no answer
• Call transfer/parking/retrieval
• Remote call pickup
• Do not disturb
• Overhead paging

Auto Attendant/Switchboard Operator

Company Directory Listing/Lookup

Call Detail Records for Accounting

Flexible Routing

• Custom call routing/least cost routing
• Multi-layered access calling (e.g., internal, local, long distance)
• Direct inward dialing (DID)
• Variable length extensions
• Works with firewalls and network address translation (NAT)

Conference Calling

• Conference bridging
• 3-way calling
• Meet-me conferencing

Call Queueing

• ADSI menu system
• Support for advanced telephony features
• PBX driven visual menu systems

Easy Setup/Development

• Flexible dial-plan logic
• Scripting language and low level C application programming interfaces
• Dynamic content support

---

Options

Voicemail System

• Password protected
• Separate away and unavailable messages
• Default or custom messages
• Multiple mail folders
• Web interface for voicemail checking
• Email notification of voicemail
• Voicemail forwarding
• Visual message waiting indicator
• Message waiting stutter dialtone

Voicemail systems may optionally be configured with RAID high-availability/high-performance storage systems.

Telephone System Gateways

Basic Gateway, one of the following:

• 4-port analog
• 1-port T1/E1
• ISDN BRI

Advanced Gateway, choose from:

• 4-port analog
• 1-port T1/E1or 4-port T1/E1
• ISDN BRI
• ISDN PRI/PRA
• Proprietary PBX interfaces
• T1 channel bank

Basic or Advanced H.323 Gatekeeper

Advanced Automatic Call Director

Advanced Interactive Voice Response

Billing System

Calling Card Management System

Network Proxy

Advanced System Monitoring

G.729 codec support

Hardware Options

• 1U rackmount, 3U rackmount, standalone
• Expand to 2-CPU or 4-CPU
• Basic or Advanced RAID storage system
• Custom hardware configurations available

All features and specifications subject to change without notice.